Why businesses use Insezo
Quickly implemented, flexible and available in any language.
No fuss. Nothing to download, install or modify.
24/7 access and control over all service processes.
A wealth of interesting data analytics.
Insezo contains countless useful modules
Insezo uses all implemented modules to create an efficient and streamlined service process. This involves offering you insight, control and a whole load of interesting data.
Manage service assignments
Identify the status of all service assignments in the blink of an eye. Know exactly which assignments require a technician, need a home visit to be scheduled, etc. This means you can immediately respond, perform analyses and make decisions any time, any place.
Stock management
Stock management provides a clear insight into everything stock-related within your company. Couple components to assignments, which are immediately deducted from stock upon completion.
Financial management
All financial data in a central location. Convert the total value of stocks into a weekly overview of all incoming and outgoing invoices using to the handy claims system. And much more!
Archive
All data and photos of the completed servicing jobs – which you no longer need to maintain – end up safe and sound in the archive. Thus enabling you to find everything easily and dispensing with the need to print things off and store them in huge filing cabinets.
User accounts
Create an unlimited number of admin, operator or technician accounts. The admin account offers you a clear insight and allows you to use all tools. The operator account offers users unlimited access, which includes the ability to view or modify sensitive business information. The technician account only allows technicians/users to view and complete assignments that have been assigned to them.
Analytics
A wealth of interesting data, which can be used to improve the growth of your company. These statistics give you a detailed picture of what is going on in your organization. Immediately see the most common error codes, the most used components and a lot more!
Real-time reports
Filter data and export it in CSV or Excel format. You will then be able to upload this data to an external application or use it for other purposes
Repair wizard
Technicians can use the Insezo app to run the repair wizard at the customer’s premises. The wizard is a short step-by-step plan. This means the entire repair process is charted clearly.
Iframe
The iframe gives your customers the opportunity to register service assignments themselves via de website. Assignments are registered automatically in Insezo.
SMS & e-mail for customers
Customers are effectively and punctually informed about the status of service assignments via automatic e-mails and SMS messages.
Communication
Each service assignment has its own communication section. This is a chat feature that allows all involved parties to communicate about assignments.
Secure data
Insezo takes security very seriously. All data is encrypted in line with the most stringent of standards and stored in highly secure data centres.
Ready to manage all service processes?
Let’s get started.