The wizard represents a simple step-by-step plan that technicians must follow when performing repairs off-site.
You (as a technician) have already uploaded your orders on your tablet. You leave home and arrive at your first customer.
- Before ringing the bell, take your tablet and open the Insezo app.
- Press ‘Start the wizard’ for the concerned assignment.
- The wizard will now start. Carefully follow all steps during the repair process.
- Once you have finished, shut down the wizard, lock your tablet and continue to the next assignment.