Manage all service processes in one online service management solution.
Manage, store, search, analyse or export. All you need to work optimally, handily merged into a single solution. Full insight and complete control, anytime, anywhere in the world, enabling immediate analysis and action.
Market-leading companies are very satisfied with Insezo
Manage and follow service assignments from A to Z. Selected by small companies and large multi-nationals.
Everything in a single platform
Order management, documentation, stock management, data analysis, exported reports and a lot more.
Insezo is a cloud-based service platform where all service-related solutions can be found. Insezo gives users the opportunity to:
Manage the whole after-sales service process.
Improve customer value via communication and up-to-date insights.
Reduce service costs in your company via service business intelligence.
Manufacturers, retailers, service centres and technicians collaborate in Insezo in real-time in order to streamline the service process. A fast and efficient approach is the key to success when it comes to customer satisfaction. From registration of a service assignment to completion by the technician at the customer’s home. Insezo offers you 24/7 real-time control and insight for all service processes, no matter where you are.
Create unlimited service assignments. Gain an insight into the latest status of service assignments. A stock management system that offers you real-time insight and control for all stocks. Financial settlement after repairs carried out for customers. A claim system and much more. An easy-to-search digital archive featuring all completed service assignments. Interesting data statistics and real-time reports in CSV and Excel format. Technicians perform repairs using a pre-installed wizard on their tablets. Chat feature so all involved parties can communicate about service assignments. Customers notified via automatically sent SMS and e-mail messages.
And much more!
Ready to gain insight and control over all service processes? Please feel free to contact us to discuss the possibilities.